A-CHARGE Charging Network
A-CHARGE Charging Network
Legal notice for the A-Charge charging network (EV charging and parking service).
This is a reference translation. The Japanese version is the authoritative text.
| Seller | I-S3 Co., Ltd. |
|---|---|
| Representative | Representative Director: Suomi Masuda |
| Operations Manager | Suomi Masuda |
| Address | 638-3 Mine, Annaka, Gunma 379-0136, Japan (Head Office) Takasaki Office: 1311-1 Iizuka-machi, Takasaki, Gunma 370-0069, Japan |
| Phone | TEL: +81-27-384-4646 FAX: +81-27-381-6583 |
| s_masuda@i-s3.com | |
| Price (consideration for services) | Parking and charging fees (tax included) displayed on the usage page accessed via the QR code on each charger. Time while charging is billed at the charging rate and other parking time at the parking rate; time shorter than the truncation unit shown on the usage page (10 minutes standard, 1 minute at some facilities) is not billed. Time during which charging output is limited to 1 kW or less by the facility's power control is billed at the parking rate instead of the charging rate. If you leave without checking out, settlement is made for the shorter of up to 12 hours or the time until the next user starts. |
| Additional fees | There are no charges beyond the displayed fees. Internet communication costs required to use the service are borne by the customer. |
| Accepted payment methods | Credit card, Apple Pay, Google Pay (available payment methods are shown on the usage page). |
| Payment timing | Payment is made on the checkout screen before the service begins. |
| Timing of service provision | The service is available immediately after payment is completed. |
| Cancellation & refund policy | <Before payment completion> You can stop at any time by closing the checkout screen or cancelling on it (no charge is made). <After payment completion> If we were unable to provide the service due to equipment failure, power outage, etc., we will refund the full amount. For duplicate payments or any charge you do not recognize, please contact us below; we will investigate and refund promptly. Refunds after payment completion for the customer's own convenience are generally not accepted. Refunds are made to the payment method used. |
| System requirements | A smartphone or similar device capable of reading QR codes, and an internet connection. |
The queue and reservation features are provided as anonymous digital tickets (RightOS); no personal information such as name or phone number is collected.